Our Privacy Policy:
Your Data, Your Trust

In order to use this website, we may require information from you so we can provide the best service possible. All correspondence may also be collected and stored, particularly in regard to project enquiries, including email.

Any information collected from this website by TFA is collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website.

Use of Collection Information

Subject to this privacy policy, we will not sell, loan or provide access to your personal information to any third party provider. In addition to other clauses in this privacy policy, we may use and disclose your personal information for the purpose of providing services to you, including to:
(a) improve the quality of our services, including for training purposes
(b) assist with the administrative, direct and indirect marketing, planning, service development or research purposes of us and our contractors and service providers, and
(c) handle any enquiries or complaints relevant to our services.

Storage of Collected Information

The security of your personal information is important to us. All personal information we collect will be held securely and in accordance with this privacy policy.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We will take reasonable steps to protect your personal information and prevent unauthorised access, misuse, interference, loss, modification or disclosure through the use of secure passwords, user logins, or other security procedures, including firewalls and anti-virus technology.

However, we cannot provide any assurance regarding the security of information transmitted to us online, as the internet is inherently insecure. Nor can we guarantee the supply of information to us from you will not be intercepted. Information you transmit to us online is at your own risk. If you have any questions about security on this website, you can contact us to discuss.

Access to Collected Information

You may request access to any of your personal information held by us. If you consider that any personal information that we hold about you is inaccurate or if at any time your details change, you may contact us via email and we will take reasonable steps to ensure that such personal information is corrected.

You will have the right to access, in most circumstances, personal information which we hold about you. Your right to access is subject to some exceptions allowed by law. We will notify you of the basis for any denial of access to your personal information.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us or using the unsubscribe function on our correspondence.

Communications

TFA uses personally identifiable information for essential communications, such as emails, phone numbers and critical service details.

We may also use this information for other purposes, including some corporate communication emails. If at any time a contact wishes to not receive such correspondence, they can request to be removed from any mailing lists by emailing us or using the unsubscribe function on our correspondence.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

TFA may at its discretion use other third parties to provide essential services on our site, provide legal, accounting, auditing or other professional services, or for our business processes including but not limited to e-newsletter communications. We may share your details as necessary in order to engage these third parties. These third parties are prohibited from using your personally identifiable information for any other purpose.

TFA does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, comply with legal, regulatory and other obligations and/or comply with a judicial proceeding, court order, or legal process served on this website.

Complaints

If you have a complaint about a breach of this privacy policy, then you may make a complaint to us in writing. You will need to provide us with sufficient details regarding your complaint and any supporting evidence. We may ask you to provide additional information.

We will notify you in writing of our determination, generally within 30 days. If you are not satisfied with our determination or you do not receive a response within 30 days, then you can contact us to discuss your concerns and you can refer the complaint to the Office of the Australian Information Commissioner www.oaic.gov.au.

Cookies

Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files.

We use cookies through Google Analytics to learn more about the way you interact with our content and to help us improve your experience when visiting our website.

We will not use cookies to collect personally identifiable information about you.

However, should you wish to do so, you can choose to reject or block the cookies set by TFA or the websites of any third-party suppliers by changing your browser settings – see the help function within your browser for further details.

Links

Links on this website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.TFA.com.au

Changes to Privacy Policy

We reserve the right to modify this privacy statement at any time. 

SITE TERMS AND CONDITIONS

These terms and conditions of use, together with the policies, notices and disclaimers referred to below (Terms and Conditions), govern your use of the services at www.tfa.com.au.  These terms are subject to change without notice.

The Website

The Website named tfa.com.au is owned and operated by us. The Website is hereafter referred to as “the website”.

All imagery, content and meta detail belongs to this website and cannot be used or reproduced without prior approval from us, the website owner.

Acceptance of Terms and Conditions

Your access to and use of this Website, including your use of the materials and information accessible on or from the Website is governed by these Terms and Conditions. Your use of this Website is conditional upon your acceptance and compliance with these Terms and Conditions. By accessing this Website, you agree to be bound by, and comply with, these Terms and Conditions.

You are deemed to agree with our Privacy Policy and these Terms and Conditions when using the website for any purpose.

Users

To use the website you acknowledge that you agree to use this site in accordance with these Terms and Conditions.

In using this Website, you must not:

• Provide us with inaccurate or incomplete information;
• Violate any applicable laws, or use this Website for any purpose that is unlawful or prohibited by these terms and conditions;
• Impersonate any person;
• Distribute viruses, corrupt files, or any other similar software or programs that may damage the operation of any computer hardware or software;
• Collect or store personal data about other users of this Website; or
• Engage in any other conduct that inhibits any other person from using or enjoying this Website or our associated social media pages and/or groups.
• Scrape our website or otherwise harvest or collect information from our website without our consent.

At our sole discretion, we reserve the right to restrict, suspend or terminate without notice your access to this website, any content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

All personal information obtained during the enquiry process will be recorded for the purpose of addressing your contact request.  For more information relating to how we use your personal data, please click here. 

Copyright and intellectual property

TFA is the copyright owner of the content on this Website or is licensed by the copyright owner to use the content on this Website.

You must not do any of the following without our prior written consent:

• Reuse, copy or reproduce any content from this website and related reports, news articles, project profiles, imagery and social content.
• Copy the content from any of the page content, news stories, reports, white papers, images or resources associated with this Website to individual third parties for their personal or commercial use.

Subject to applicable law, we may revoke a user’s permission to use this Website at any time and may suspend or deny, in our sole discretion, your access to all or any portion of this Website without notice.

Disclaimers

Your use of any information or materials on this Website is entirely at your own risk. TFA, its committee members, officers and employees do not accept any responsibility arising in relation to errors in or omissions from the information on this website and shall not be liable for any loss or damage as a result of any person relying on information on this Website. It is your responsibility to ensure any services or information available through this Website meets your specific requirements.

TFA, its officers and employees will not be liable for any liability, costs, loss or damage including without limitation, indirect or consequential loss or damage, or any liability, costs, loss or damage whatsoever including loss of data or profits, loss of revenue, loss of production, loss of opportunity arising out of or in connection with any use of the website by you or arising from any breach or failure of any of its obligations under these terms and conditions.

We are not liable to you or anyone else should you experience any system issues as a result of using this website.  You must take your own precautions to ensure that this website is suitable for your personal use and is free of viruses and other suspicious files or malware.

While we do aim to check content on this site, TFA, its committee members, officers and employees make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, , services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Variations

We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any or all of this Website.

Law(s)

Reference to law(s) in these terms and conditions means common law, principles of equity, and laws made by parliament (and laws made by parliament include State, Territory and Commonwealth laws and regulations and other instruments under them, and consolidations, amendments, re-enactments or replacements of any of them).

General

TFA will not be liable for any delay in performing our obligations under these Terms and Conditions if such delay is caused by circumstances beyond our reasonable control.

This Website is governed by the laws of Queensland, Australia, and users irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia.

Privacy Policy

TFA is committed to keeping your personal data confidential and secure.  Any personal information collected through this Website, will be handled in accordance with our Privacy Policy. Our Privacy Policy details how we comply with the requirements of the Privacy Act in the handling of your personal information.

We reserve the right to modify our Privacy Policy at any time. If we make material changes to our Privacy Policy, then we reserve the right to notify you of the changes here, by email (if you are a registered user of this Website), or by means of a notice on our homepage.